Warranty Policy

 

RUIKANG Warranty Policy

Warranty Coverage

All RUIKANG products include a 1-2 year warranty depending on the product category. This warranty covers manufacturing defects and malfunctions under normal usage conditions.

Replacement Policy

If a covered issue occurs, RUIKANG provides a full product replacement. We do not offer parts-only repair or replacement. This ensures a consistent and high-quality experience for every customer.

How to Request a Replacement

To request a replacement, please contact our support team at ruikangofficial@landbrilliance.ltd. Include your order number and a description of the issue. Our team will respond promptly and ship your replacement efficiently.

Important Notes

  • Handle products according to usage instructions to maintain warranty eligibility.
  • Warranty does not cover damage caused by misuse, accidents, or unauthorized modifications.