RUIKANG Refund & Return Policy

30-Day Hassle-Free Returns

RUIKANG offers a 30-day return window for eligible products. If you are not satisfied with your smart lock, you can request a return or exchange within 30 days of purchase.

Replacement & Refund Process

• Contact our USA-based support team at ruikangofficial@landbrilliance.ltd with your order number and reason for return.
• Our team will guide you through the replacement or refund process quickly and efficiently.
• All returned products must be in original condition with packaging for eligibility.

Additional Notes

• RUIKANG provides lifetime technical support to assist with setup and troubleshooting even after your purchase.
• Returns or replacements do not cover damage caused by misuse, accidents, or unauthorized modifications.

We are committed to providing professional and trustworthy support to ensure your RUIKANG smart lock experience is seamless and reliable.